Guest information

Hotel Rules

Important information to help all guests enjoy a safe and comfortable stay.

These house rules help us provide a safe, comfortable stay for all guests. Please contact the Front Office if you need help or clarification.

Check-in, check-out and identification

  • Standard check-in is from 12:00 PM and check-out is by 11:00 AM.
  • Early check-in and late check-out depend on room availability and may incur additional charges.
  • Every guest must present valid government-issued photo identification at check-in. Accepted identification includes Aadhaar, passport, driving licence or voter ID. Foreign nationals must provide a passport and valid visa or other required travel documents.
  • Rooms cannot be allotted until the required identity documents have been verified. Please present identification to the Front Office rather than sending it through an unsecured channel.

Reservation vouchers and occupancy

  • A booking confirmation or voucher is valid for the dates, room count and guest count shown on it. Please present it at the Front Office when you arrive.
  • Reservations are non-transferable unless the booking channel and hotel confirm a change.
  • Additional guests, extra beds and children beyond the complimentary occupancy included with the booking may incur charges under the applicable tariff.

Visitors and quiet hours

  • All visitors must register with reception and follow hotel security instructions. Visitors are not permitted in guest rooms after 9:00 PM.
  • Please keep noise to a considerate level, particularly during night hours, and respect the comfort and privacy of other guests.

Alcohol and prohibited items

  • Consumption of alcohol is prohibited within the hotel premises under hotel policy. Guests are expected to maintain a family-friendly environment.
  • Guests who require an alcohol e-permit must apply in advance through the official Gujarat e-permit portal. The hotel does not issue, arrange or authorize permits. Guests are responsible for obtaining and carrying any permit required by law.
  • Illegal substances, weapons and hazardous materials are not permitted on the premises. The hotel may take appropriate action in response to a safety or legal concern.

Rooms and shared spaces

  • Guest rooms are non-smoking. Smoking is permitted only in designated areas, where available.
  • Outside food and beverages are not permitted in the restaurant.
  • Guests are responsible for loss or damage to hotel property caused by them or their visitors. Please report accidental damage to the Front Office promptly.
  • For security, the hotel recommends that valuables be kept securely. Please ask the Front Office about available arrangements for safekeeping.

Assistance

For help during your stay, call the Front Office on +91 93755 38002. Booking changes, payment and cancellation terms are described in your reservation confirmation and our Terms and Conditions.